WebCRM-based inbound call routing, also known as Automatic Call Distribution (ACD), is a software system that automatically routes incoming calls to the most appropriate agent or department based on customer data stored in a CRM system. The system uses advanced algorithms to match the customer’s inquiry with the available agents' skills ... http://xmpp.3m.com/what+are+the+stages+in+the+inbound+methodology
Limiting inbound (origination) calls - FreePBX Community Forums
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What is the Inbound Marketing Funnel? (+ Examples) IMPACT
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